Privacy Policy

We recognise and value the protection of your personal information and have implemented the following Privacy Policy to inform you on how we will collect, store and use your personal information.

Our Privacy Policy fully complies with the obligations as stipulated in the Privacy Act 1988 (Cth), which represents the industry’s best practice.

Personal information collected

THE ORIGINAL ICE BALL CO. does not sell, share or trade customers’ personal information collected online with third parties.

Personal information collected online will only be disclosed within our company for internal use only.

Collection of Personal Information

When you create an account with THE ORIGINAL ICE BALL CO. the personal information we collect may include your:

Name
Delivery Address
Billing Address
Email Address
Telephone Number
Mobile Number
Date of Birth
Gender

The personal information we collect from you will be used in some or all of the following ways:

To deliver the products you have purchased from THE ORIGINAL ICE BALL CO.
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information

However, under no circumstances will we request or collect any information from you that may disclose your:

Political, religious or philosophical beliefs or affiliations
Health and sexuality
Racial or ethnic origin
Criminal convictions

When you register as a user on our website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material. We may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services offered to you, and the manner in which those services are offered to you.